What payment methods do you accept?
We accept Visa and Mastercard credit cards. You can also pay with Apple Pay or Google Pay at checkout. All payments are processed securely in USD.
Frequently Asked Questions (FAQ)
Answers to common questions about shipping, 14-day returns, secure payment and order tracking at Shoprifty.
Frequently Asked Questions (FAQ)
Answers to common questions about shipping, 14-day returns, secure payment and order tracking at Shoprifty.
How long does it take to process an order?
Orders are picked and packed within 1-4 business days. You'll get an email confirmation as soon as your order ships.
How can I change an order I already placed?
We can only update orders that haven't shipped yet. To make changes, email us at Support@Shoprifty.com as soon as possible.
How do I cancel my order?
Because we process orders quickly, cancellation is only guaranteed before the order is picked. After that you'll need to wait for delivery and start a return. To cancel, email us at Support@Shoprifty.com.
Which carrier will deliver my order?
Orders are shipped from our partner warehouses in Asia, Europe and the US depending on stock. Final-mile delivery in the US is handled by USPS, UPS or a regional courier.
How much does shipping cost?
We offer free shipping on orders over $75. Orders under $75 ship for a flat $4.99. Full package insurance can be added for a small fee at checkout.
Where do you ship to?
We ship worldwide with tracking. See our Shipping page for delivery times and costs.
How long does shipping take?
Once your order is placed, it is picked within 1-4 business days and ships the next business day. Average delivery time is 6 to 22 business days.
Will I be charged customs or import duties?
Following recent changes to US trade policy, import duties, taxes, or customs fees may be assessed by US Customs on your order and are the responsibility of the recipient.
What if I receive a damaged or wrong item?
If your item arrives wrong, missing, or damaged, please contact us within 7 days of delivery with your order number and photos.
What is your return policy?
You can return any item within 14 days of delivery for a full refund to your original payment method.
How do I return an item?
Contact us within 7 days of delivery. All returns must be in original condition, unused, with all tags attached and original packaging.
How long do refunds take?
Once we receive and inspect your item, your refund is issued within 5 business days.
Do I have to pay for return shipping?
Return shipping and any associated fees are the customer's responsibility.
How will I get my refund?
Refunds are issued to the same payment method you used at checkout within 5 business days.
Can I get a refund to a different card?
We can't refund to a different payment method than the one used for purchase.
How do I pick the right size?
Every product page includes a detailed size guide. We recommend measuring a garment that fits you well and comparing it to our chart.
How should I care for my items?
Care instructions are printed on each garment's label. As a general rule, wash in cold water and air dry.