Returns & Refund Policy
Shoprifty returns and refund policy — 14-day window, fair statutory cancellation terms, and transparent return instructions.
Returns & Refund Policy
Shoprifty returns and refund policy — 14-day window, fair statutory cancellation terms, and transparent return instructions.
- 14-day standard return window from delivery
- Extended 4-month window for eligible seniors, people with disabilities, and new immigrants under Israeli law
- Customer pays return shipping on remorse; merchant covers shipping/pickup for defects
- Statutory cancellation fee: 5% or ₪100 (whichever is lower) for remorse; zero fee for defects
- Refunds issued to original payment method within 14 days of cancellation notice
- Submit cancellation notice at Cancel an Order